Privacy Policy – Forme +

At Forme +, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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1. Information We Collect

We may collect the following types of information when you visit our website, book an appointment, or use our services:

• Personal information: such as your name, date of birth, address, phone number, and email.

• Health information: details you provide during consultations or through forms related to your health history, symptoms, and treatment.

• Payment information: if you purchase products or services online or in person.

• Website data: including cookies, IP address, and browsing behaviour (used only to improve your online experience).

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2. How We Use Your Information

We collect and use your information to:

• Provide our chiropractic and wellness services.

• Manage your bookings and communicate about appointments.

• Maintain accurate health records.

• Process payments and issue receipts.

• Improve our website and client experience.

• Comply with legal and regulatory obligations.

We only collect information that is reasonably necessary for these purposes.

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3. How We Store and Protect Your Information

Your information is stored securely in electronic and/or physical form. We take reasonable measures to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure.
Access to your information is restricted to authorised staff members who require it to perform their duties.

 

4. Sharing of Information

We do not sell or share your personal information with third parties for marketing purposes.
We may disclose your information to:

• Other healthcare providers (with your consent).

• Payment processors or IT service providers assisting in our operations.

• Legal or regulatory authorities if required by law.

 

5. Accessing and Updating Your Information

You have the right to access and correct your personal information. To do so, please contact us using the details below, and we’ll respond within a reasonable timeframe.

 

6. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve site performance and your user experience. You can adjust your browser settings to refuse cookies if you prefer.

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and any significant changes will be communicated as needed.

 

8. Contact Us

If you have any questions, concerns, or complaints about how your information is handled, please contact:

Stephanie Hallak
0412 376 337
info@formeplus.com.au
Melbourne, VIC, Australia

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We take all privacy enquiries seriously and will respond promptly.